These things, when accumulated,

These things, when accumulated, will show an impact on costs. There should be a standard procedure in correcting these defects and sustaining good performance in terms of quality. Sometimes, it is not the employee’s Nike Shox TL1 fault at all. There has to be a regular check and calibration of machines that are in place to see if these machines are working right.In terms of customer service, the customer service representative should ensure that the customer’s concerns are all resolved. If customer’s issues are not closed, they are definitely going to call back and this is an added cost.

Also, CSRs should also be careful in providing information, since it is clear that any misinformation will result to a callback, which is an added cost.Another metric that one may look into is productivity. If employees are relaxed and not being productive, this is going to result to extra cost. The time that could have been used for production or operation is spent on something else. This means that the managers should oversee the productivity of these agents and measure these things on a regular basis. Sanctions should be given to those who Nike Blazer Low, underperform.Generally speaking, it is entirely wrong to take away things from employees just because the tools they use are deemed expensive. What needs to be done is to put in place a process that will allow employees to be more productive, instead of cutting on costs through materials. Managers should have a document that applies cost management scorecard principles, so as to guide employees accordingly.